Privacy Policy

1. Overview

This Privacy Policy applies to Send N Share™ services, including the global search directory, map search, free business listings, paid membership listings, mobile website dashboard, mobile website content, advertising, reports, analytics, support, billing and related platform services.

Some information is provided directly by users, some is collected automatically when people use the website, and some is generated through platform activity such as views, clicks, enquiries, advertising interactions or report activity.

2. Who We Are

Send N Share™ is operated under the Send N Share™ brand by Wildfox Services Group Pty Ltd. Our website is www.sendnshare.com. For this Privacy Policy, Send N Share™, we, us or our refers to the operator of the platform and related services.

Where a business user operates a mobile website, receives customer enquiries or manages their own customer communications, that business user may also be responsible for how they handle the information they receive from their customers.

3. Information We Collect

3.1 Personal and account information

We may collect personal and account information that you provide, including name, email address, phone number, business name, company name, business address, login details, billing details, membership information, support messages and communication records.

3.2 Business listing information

When you create or claim a listing, we may collect business details, categories, location, map information, contact details, descriptions, opening hours, website links, social links, images, logos, offers and other listing content.

3.3 Mobile website content

When you create mobile websites using Send N Share™, we may store products, services, prices, images, videos, promotional content, portfolio items, business descriptions, payment links, advertising materials and contact form settings.

3.4 Customer enquiries

When customers interact with a Send N Share™ listing or mobile website, we may collect information submitted through forms, messages or enquiry tools, including name, contact details, enquiry messages and related interaction data.

3.5 Technical and usage information

We may automatically collect technical and usage information such as IP address, browser type, device type, pages viewed, links clicked, approximate location, referring page, date and time, cookie identifiers, session data, error logs and advertising interaction data.

4. Search Directory and Map Search Privacy

The Send N Share™ search directory and map search are designed to display business and service information publicly so users can search for and contact businesses. Information submitted for listings may be visible to the public, search engines, directory users and map users.

If you provide business contact details, location details, logos, images or descriptions for a listing, you understand that these details may be published as part of the directory service.

We may use listing data to operate search, improve map discovery, prevent spam, verify information, display categories, improve relevance and support free or paid membership features.

5. Mobile Website SaaS Platform Privacy

Send N Share™ enables business users to create mobile websites through a dashboard. Business users may upload products, services, promotions, images, videos, prices, payment links and contact information.

Mobile website content is controlled by the business account holder. The business account holder is responsible for ensuring their content is accurate, lawful and privacy-compliant.

Customer enquiries submitted through a mobile website may be sent to the relevant business owner. The business owner is responsible for how they respond to and manage those enquiries after receiving them.

6. Advertising, Reports and Analytics Privacy

Send N Share™ may provide advertising services, sponsored placements, rotating banners, promoted listings, map advertising, directory advertising and advertising reports.

To operate advertising and reporting, we may collect or generate information about ad views, clicks, impressions, device type, page location, approximate location, campaign dates, referral source and interaction activity.

Reports are provided to advertisers and account holders for general business information. Reports may be aggregated, estimated, delayed, filtered or affected by technical limitations.

We do not sell personal data as a standalone data broker service. If any advertising activity is considered a sale or sharing of personal information under applicable privacy laws, eligible users may contact us to exercise applicable opt-out rights.

7. How We Use Information

We use information to provide, operate, maintain and improve Send N Share™ services, including:

• creating and managing accounts, dashboards and memberships;
• hosting and displaying business listings and mobile websites;
• enabling search, map discovery, categories and contact features;
• processing enquiries, support requests, billing and payments;
• operating advertising, promotions, analytics and reports;
• improving platform performance, security and user experience;
• preventing spam, fraud, misuse, security incidents and unlawful activity;
• communicating with users about accounts, services, updates or policy changes;
• complying with legal, tax, accounting, regulatory or dispute requirements.

8. EU, EEA and UK Legal Bases

Where EU, EEA or UK privacy laws apply, we process personal information using one or more lawful bases, depending on the activity.

• Contract: to provide accounts, memberships, mobile websites, advertising, reports, support and paid services you request.
• Consent: where you agree to optional marketing, certain cookies, promotional communications or optional data uses.
• Legitimate interests: to operate, improve and secure the platform, prevent misuse, provide analytics, manage advertising and communicate with business users, unless your rights override those interests.
• Legal obligation: to comply with tax, accounting, consumer, privacy, law enforcement, regulatory or dispute obligations.

9. Sharing Information

We do not sell personal data as a standalone data broker service. We may share information only where reasonably necessary to operate the platform, provide services, comply with law or protect users.

We may share information with service providers such as hosting providers, payment processors, email providers, analytics providers, advertising technology providers, security tools, support tools, map providers, messaging platforms and professional advisers.

We may also disclose information if required by law, legal process, regulators, courts, law enforcement, payment providers or where necessary to prevent fraud, security risks, abuse or harm.

If we are involved in a merger, sale, restructuring, transfer or business transaction, information may be transferred as part of that transaction, subject to appropriate privacy protections.

10. Cookies and Tracking Technologies

We may use cookies, pixels, tags, scripts, local storage, analytics tools and similar technologies to operate the website, remember preferences, improve performance, secure accounts, understand usage, support advertising and provide reports.

Some cookies are necessary for platform functionality. Others may support analytics, advertising, reporting, embedded content or third-party integrations.

You may disable cookies through your browser settings, but some features may not function correctly. Where required by applicable law, we may request consent for certain cookies or tracking technologies.

11. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain accounts, display listings, operate mobile websites, deliver advertising, provide reports, resolve disputes, comply with legal obligations and protect our platform.

Retention periods may vary depending on the type of information, account status, service type, legal requirements, billing records, security requirements and whether information is needed for legitimate business purposes.

If an account, listing or mobile website is deleted, some information may remain in backups, logs, legal records, billing records or audit records for a limited period.

12. Data Security

We use reasonable technical and organisational measures designed to protect information from unauthorised access, misuse, loss, alteration or disclosure.

However, no website, hosting system, transmission method, database or digital platform can guarantee complete security. Users should protect their account login details and notify us promptly if they suspect unauthorised access.

13. International Use and Data Transfers

Send N Share™ operates online and may be used globally. Information may be processed or stored in Australia or other countries where our systems, hosting providers, support providers, analytics providers, advertising providers or other service providers are located.

Where required by applicable privacy laws, we will take reasonable steps to use appropriate safeguards for international transfers.

14. Your Privacy Rights

14.1 General rights

Depending on where you live and the laws that apply, you may have rights to request access to personal information, correction of inaccurate information, deletion, restriction, objection, portability, withdrawal of consent or information about how your data is used.

14.2 Australia privacy rights

If Australian privacy laws apply, you may request access to or correction of personal information we hold about you. We may need to verify your identity before responding.

14.3 EU, EEA and UK privacy rights

If GDPR or UK GDPR applies, you may have rights to access, rectify, erase, restrict or object to processing, request portability, withdraw consent and lodge a complaint with a relevant data protection authority.

14.4 California privacy rights

If the California Consumer Privacy Act or similar laws apply, California residents may have rights to know, access, delete, correct and opt out of certain sale or sharing of personal information, where applicable.

14.5 How to make a request

To exercise privacy rights, contact us using the details at the bottom of this policy. We may ask for information to verify your identity and locate your account, listing, mobile website, enquiry or advertising record.

15. Children Privacy

Send N Share™ is intended for business users and general directory users. It is not intended for children under 13 years old, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Last Updated date.

If changes are significant, we may also provide notice by website notice, dashboard notice, email or another reasonable method. Continued use of the platform after updates means you accept the updated Privacy Policy.